How to request deletion of your Modi G Kirana account and data.
We believe you should always be in control of your data. If you'd like to stop using Modi G Kirana, you can request permanent deletion of your account and associated personal information at any time, free of charge.
The quickest way to delete your account is directly from the App:
If you no longer have access to the App or prefer to request deletion directly, you can contact us with your registered mobile number and request account deletion:
We may ask a few verification questions to confirm your identity before processing the request, to protect your account from unauthorized deletion.
Once your account deletion request is verified and processed, we permanently delete or anonymize:
For legal, accounting, and fraud-prevention purposes, we may retain limited records of past order transactions (such as order value and date, without your full profile) for a period as required under applicable Indian tax and consumer-protection laws, even after your account is deleted. This retained data is not used for marketing and is not linked back to an active profile.
We aim to process verified account deletion requests within 7 business days. You will receive a confirmation via WhatsApp, call, or email once your account and associated personal data have been deleted.
If you have questions about account deletion or data retention, please reach out to us: